About Us

Genesis Retail is a luxury skincare and cosmetics company with operations in London, Hong Kong, Australia, and Singapore. The company was founded in 2007 and is one of the leading retailers in the luxury skin care industry with locations globally as well as in Marina Bay Sands and Mandarin Gallery in Singapore.

We are extremely proud that Genesis Retail was awarded by HR Asia as one of the Best Companies to Work for in 2014 and 2019 at a prestigious event held at Resorts World, Sentosa alongside contenders like AIA, Coca-Cola Singapore, Mandarin Oriental and the Fullerton Heritage Singapore. We have built a loyal Genesis family with an array of talented individuals from different cultural and ethnic backgrounds. Every member of the team plays a crucial role in the whole dynamic of the company. We believe a company’s most valuable assets are its employees. Genesis Retail is constantly looking to empower the leaders of tomorrow to live a life with purpose by shaping the future together.

Our Mission

“For Life: Sharing happiness and changing lives through the best products and services in our industry as a family”.

Our Vision

To share happiness and change lives through the best products and services in our industry, for life as a family.

Our Core Values

  • Being a family, treating our customers and each other with respect and honesty.
  • Applying integrity and ethics to everything and ALWAYS doing the right thing
  • NEVER stealing each other’s customers and treating every returning customer as we would like our own returning customers to be treated.
  • Correcting any dispute that arises between us directly with each other with mutual understanding and if necessary with the help of someone else.
  • Being optimistic and positive and realizing happiness is our choice.
  • Working hard and smart, with focus and energy, maximizing our potential with persistence and professionalism.
  • Always improving ourselves in product knowledge, personal and professional growth.
  • Making each of our customers feel special, that everyone can be beautiful
  • Going above and beyond in serving our prospects and customers, whether they buy or not.
  • Selling and acting responsibly and taking responsibility for our actions
  • Recognizing each other when we do a good job, encouraging and helping each other unselfishly.
  • Being loyal to each other and our family at Genesis
  • Valuing each member of the team and respecting each other’s cultural differences
  • Trusting each other to be there for one another as a team and being trustworthy ourselves – never talking behind someone’s back
  • Most of all we believe in being examples of success by working with self-discipline, confidence and passion in every area of our lives to be the best of ourselves and our customers with the great opportunity we have a Genesis Retail Group, our Family.
See Our Family